Grievance Redressal

We’re Here to Address Your Concerns

Your trust is our priority. Share your concerns, and we’ll work towards a prompt resolution

Enter your grievance details to check the progress of your resolution.

Submit your grievance and track its resolution seamlessly."

At CSM Universe Pvt Ltd, customer satisfaction is at the heart of everything we do. We are dedicated to ensuring a smooth and delightful experience across our brands—Ayurroots, Royal Flavours, and Green Mist.

If you’ve encountered an issue or have a concern, please let us know. Our team is here to listen, address your grievances promptly, and provide a resolution that meets your expectations

Grievance Redressal Committee

Bijoy Sebastian

CEO

CSM Universe

Contact Us

📞 Phone: 0484 2983800

📧 Email: [email protected]

Write to Us

Need Further Assistance?

If your grievance isn’t resolved to your satisfaction, you can escalate it to our grievance cell.

Official Email ID : [email protected]

WhatsApp Support Number: +91 9447006562

Grievance Cell Contact:

If your grievance isn’t resolved to your satisfaction, you can escalate it to our grievance cell.

Grievance Officer: Ms. Athira Sabu

Email: [email protected]

Phone: +91 9447006562

Resolution Timeline Once we receive your grievance, our team will review it and provide an initial response within 48 business hours. We aim to resolve your concern promptly.

VIEW MECHANISM FOR GRIEVANCE REDRESSAL

Grievance Redressal

Registered & Corporate office Address

GRIEVANCE CELL